Responsibilities

• Provides support for computer information systems, databases, and applications in assigned areas; performs complex troubleshooting for various applications.
• Participates in the development, programming, testing, debugging, and implementation of new computer application systems releases, modules, and functionalities; conducts version management.
• Designs and develops computer application systems and programs, typically using more than one programming language as well as UN-established standards for IT technologies and tools.
• Installs computer application systems software and hardware according to specifications; monitors applications systems using appropriate monitoring tools and produces monitoring reports.   
• Manages, designs, creates, produces, and maintains technical documentation for relevant computer application systems and products; manages and administers changes to technical documentation by prevailing change management and operation procedures.
• Assists in developing/refining support and operations procedures for relevant computer applications systems, including programming requirements and recommendations to users for the programming interfaces.
• Serves as a team leader in projects dealing with the planning, specification, design, development, implementation, and maintenance of simple computer application systems; liaises with users to define and specify requirements; builds, tests, and modifies prototype computer application systems; performs installation, and maintenance of computer applications systems in user offices.
• Contributes to feasibility studies, systems analysis, design, development, implementation evaluation, and testing of computer application systems improvements and new computer application systems.
• Assists in the identification of user computer application systems needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention, and archival procedures; designs and develops workflow systems; researches document/information/knowledge management computer applications’ tools, procedures and standards.
• Provides support on computer application systems development matters, including security and data backup and recovery.
• Drafts correspondence and communications; including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
• Keeps abreast of developments in the field; conducts research on new technologies; performs benchmarking and proposes new acquisitions; assists in the implementation of new technologies.
• Provide guidance and training to new/junior staff; plan day-to-day work and supervise other staff as required.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning, and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other related duties as required.

Qualifications

Education

• Completion of a high school diploma or equivalent is required. 
• Supplemental training in information systems or related areas is desirable.

Work Experience

• A minimum of ten (10) years of experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing, or related areas is required.
• One (1)  year or more of experience in data analytics or related areas is desirable.

Languages

• English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is desirable.
• NOTE: “fluency equals a rating of “fluent” in all four areas (read, write, speak, understand), and ” Knowledge of” equals a rating of ” confident” in two of the four areas.

How To Apply

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Deadline: Dec 3, 2023