REF: SEZA/HR/2023/12/5
Job Description

Duties and responsibilities

• Developing documentation of computer programs according to instructions and specifications;
• Installing and configuring computer systems and solutions;
• Maintaining application systems;
• Provide end-user support and train users on effective and efficient use of ICT facilities;
• Maintaining up-to-date equipment register;
• Installing, configuring, and monitoring Local Area Network components;
• Administering and managing users in the Active Directory, e-mail server, and User applications;
• Maintaining an up-to-date ICT equipment register and issuance register;
• Updating and maintaining the Authority’s website; and
• Ensuring Business continuity by performing regular data and application backups.

Requirements for Appointment

For appointment to this grade, an officer must have at least:

• Minimum of four (4) years of relevant work experience
• Bachelor’s Degree in any of the following fields: Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering, or other relevant and equivalent qualifications from a recognized Institution.
• At least any one (1) certification from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution.
• Supervisory Course lasting not less than two (2) weeks from a recognized institution.
• Fulfilled the requirements of Chapter Six of the Constitution; and
• Shown merit and ability as reflected in work performance and results