Duties & Responsibilities

Cluster market learning agendas and governance [40% of the time]

• Understands the cluster markets’ unique needs, and challenges and ensures that the global agenda delivers on country needs.
• Provide L&D support to Country HR Heads for any local regulatory body/ agency requirements to ensure staff are competent to conduct their roles. This can include advisory on building country alliances and partnerships with local Banking Associations, professional body chapters, and educational agencies of the government.
• Be a focal point in building and sustaining People Capability’s brand and communications strategy in situ, ensuring that the global agenda, learning standards, and curricula are fully utilized and support global initiatives, such as Global Learning Week.
• Monitor global program roll-outs in their respective markets, taking workplace skills transfer perspective to understand the actual business impact of global curricula locally.
• Provide quality assurance and challenge to requirements for localization of global initiatives and curricula, ensuring such requests are properly managed to the relevant Learning Councils and Hive Leads.
• Manages local regulatory learning requirements in the cluster and ensures appropriate readiness for audit and compliance reviews. 

Innovation and Discipline/ Craft elevation [30% of time]

• Actively keeps up to date with the latest human-centered, business-relevant, and commercially viable creative learning design and delivery solutions to influence decisions about their application in the learning solutions being delivered by the squad.
• Provides inputs on the best-suited solutions and strategic vendors available in the market for various components of the Creative and Delivery Discipline.
• Provide support to solve problems of other squads that require specific expertise from the Creative and Delivery Discipline.
• Participates in the community for the Creative and Delivery Discipline practitioners, taking part in interactions and knowledge-sharing processes across Hives and squads.

Squad member activities [30% of the time]

• Contribute to storyboarding sessions and design labs to prototype different creative learning designs and delivery solutions required to deliver squad objectives.
• Uses subject matter expertise in the Discipline to come up with ideas for the most impactful and scalable learning experiences and helps the squad make the right choices about creative learning design and delivery approaches.
• Supports the development of engaging learning experiences using the most relevant creative learning design and delivery tools/ platforms /approaches and best practices in a high-quality and cost-effective manner.
• Supports the Squad Product Owner with backlog management by estimating the effort and complexity of their assigned backlog items in each sprint based on prioritization criteria. 
• Manages own work, self-organizes, and collaborates with other squad members to design and develop a potentially shippable increment of the learning solution each sprint as per the agreed acceptance criteria.
• Embodies agile values and principles by participating in and contributing to all squad-level ceremonies (e.g. sprint planning, daily stand-up, sprint demo, sprint retrospective, etc.)
• Continuously improves the developed learning solution by inspecting and adapting the work with the Product Owner and other business stakeholders. 

Strategy

• The role serves to ensure that priority markets have the required level of focus from People Capability and that the global agenda of People Capability is translated into the cluster market with consistency and standards. The role will belong to the Creative and delivery Discipline and be considered an L&D practitioner.
• In addition, the role-holder will be required to jointly work with the Heads of HR in their cluster markets to understand local learning requirements from their Country Management Teams, ensuring that the global learning agenda and curricula are maximally leveraged locally whilst also contributing to the global learning agenda through participation in various Hive led squads delivering global projects.

Business

Regulatory & Business Conduct

• Displays exemplary conduct and lives by the Group’s Values and Code of Conduct.
• Takes personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
• Leads the team to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identifies, escalates, mitigates, and resolves risk, conduct, and compliance matters.

Qualifications

• At least a B.Sc in any field preferably arts and social sciences. A master’s degree would be an advantage
• Professional memberships CIPD, IAF but not mandatory
• Developmental Bank training– Design Thinking, Facilitation, Storytelling, Consulting and managing complex projects
• Proficient in English Language

Role-Specific Technical Competencies

• Learning design and development fundamentals
• Agile project management
• Design prototyping and experimentation
• Data literacy
• Horizon scanning
• Business acumen
• People Capability expertise, knowledge, and experience in Creative and Delivery
• Knowledge and experience in emerging learning solutions incorporating on-demand platform-delivered learning, social, experiential, and virtual / interactive learning
• HR / Talent Data analytics & measurement /business intelligence capability
• Collaboration

How To Apply

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