(REF. KEMSA/HRA/CSMO/HR/9/2024)

Purpose Statement

Reporting to the Regional Sales and marketing Executive or the Head SSD, the County Sales and Marketing Officer will be responsible for managing the sales and marketing function within specified/allocated Counties or other customers of the Supplementary Services Division (SSD). He/she will be responsible for ensuring that KEMSA’s client requirements and requests within the specified Counties are met and also market and sell commodities to the allocated counties or SSD Customers. The positions will be based in various County Locations across the Country.

Duties & Responsibilities

The job holder will have the following principal accountabilities:

• To develop, implement, and execute sales and marketing strategies within the County.
• To liaise with the respective County Administration, Health teams, or SSD Customers on medical supply matters to ensure continued supply of commodities.
• To follow up on payments for sales already made (debt collection).
• To obtain and respond to feedback from Health Care personnel involved in drug management at County, Sub-County, and Rural Health Facilities or SSD customers on product requirements/performances and service levels.
• To conduct and obtain market intelligence and penetration of new/emerging markets
• To relay relevant quality-related information to the Quality Assurance Manager.
• To obtain monthly receipts, usage, and stock holding for the health facilities or SSD Customers.
• To analyze and evaluate results on a monthly and quarterly basis, and take the necessary corrective action to achieve desired profit levels.
• To provide relevant accurate input into the sales forecasting process to ensure optimal inventory availability at all times.
• To ensure that the correct mix of stock is maintained at customer facilities to meet patient needs.
• To establish and maintain good relationships with the entire clientele
• Conduct risk analysis, and advise on key elements and mitigation measures within the function.

Qualifications

The requisite qualifications for this position will be as follows:

• Bachelor’s Degree from a recognized institution preferably with pharmaceutical, medical, or biomedical background.
• Diploma or equivalent qualifications in Sales and Marketing from a recognized institution.
• Proficiency in the use of MS Office applications and ERP platforms.
• Two (2) years experience in sales/marketing function.
• Demonstrable understanding of how the public health sector supply chain operates.
• Possess a clean, valid Driving Licence free from any endorsements.