Collections Manager Job Old Mutual Kenya
Choose your goal below:
Collections Manager Job Old Mutual Kenya
Collections Manager Job, Current Finance Jobs In Kenya,
Key Responsibilities
- Ensure compliance with the Bank’s policies and regulatory requirements pertaining collection and debt recovery.
- Ensure all loan repayments for all disbursed loans are paid on or before the due dates.
- Ensure review of daily excess reports to detect operationally delinquent accounts (identification and follow-up with Branch Managers on overdrawn accounts without limits) and follow up for prompt regularization.
- Record and maintain a track of all loan follow up progress for all loans in Arrears.
- Manage the entire portfolio (Retail, SME and Community) to ensure subsequent losses are minimized through the effective implementation of collections activities as laid out in the collection’s strategies.
- Specifically, meet the service metrics detailed in the annual job objectives.
- Prepare daily/weekly arrears reports for all the branches and follow up with them to ensure full repayment.
- Ensure all loans are managed within the agreed buckets and all cases contained from getting to non-performing category.
- Work closely with the Branch managers in the management of arrears
- Prepare demand letters and ensure that they are forwarded to the defaulting customers.
- Work closely with the Debt Recovery Unit (DRU) to ensure that all files transition from one bucket to the other with proper documentation to facilitate recovery.
- Prepare reports and make recommendations on any early warning signs on accounts to management.
- Prepare and maintain an updated register on loan related insurance claims and ensure prompt reimbursement.
- Monitor debt collection response cycles and contacts as well as credit control performance.
- Report and monitor all risks associated with collections.
- Consult with the legal department before entering into counter agreements with defaulting customers.
- Reduction in the Non-Performing Loan (NPL) book thus lower loan loss provisions.
- Ensure that all loans are booked with employers and that there are prompt loan repayments from employers for retail loans.
- Generate compliance reports for use in decision-making and Performance appraisals.
- Monitor, continuously, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
- Implementing and enforcing the board-approved AML, KYC & CFT policy in as far as is applicable within retail credit.
- Authorization of transactions done by the collection’s officers
- Timely closure of customer issues.
- Self and team development.
- Performance management of self and teams.
- Coaching and mentoring.
- Do any other duties that may be assigned by the Management.
Staff Supervision Responsibilities
Staff Reporting Directly to the Job Holder
- Collections officers
Others Reporting Indirectly
- Branch Credit Officers
Education
- Business Degree
Desirable
- Proficiency in computer applications, Credit & Risk Management course
Experience, Knowledge, and Skills
- 5 years’ experience in credit and debt recovery.
- Knowledge in credit management and banking is an obvious advantage.
- Knowledge of Law relating to banking.
- -Practical experience in Lending and recovery
- -Speed and accuracy
Personal Attributes
- Capacity and willingness to work for long hours and within strict deadlines.
- Excellent interpersonal skills
- High degree of confidentiality
- Analytical mind
- Knowledgeable in the Financial services sector
- Assertive
- Honest Highly organized
- Creative and Innovative
- Proactive and fast decision-maker
Physical Demands
- Physically fit and versatile and able to work on a computer for long hours.
Skills
- Banking, Credit, Credit Control, Credit Management, Credit Risks, Customer Follow-Ups, Debt Collections, debt recovery, Decision Making, Facilitation, Financial Products, Lending, Management Reporting, People Management
Education
- Bachelor Of Business
How To Apply
Apply before or on 12 Jan 2024
Get a job faster!
Join Over 15,000 Satisfied Job Seekers Who’ve Gotten Jobs. Upload Your CV. Get Job Alerts Daily. Don’t Miss Out On Your Next Job Opportunity. Register Your CV With US. It’s FREE. Click Here To Register Your CV.