Job purpose

• The Senior Corporate Communications Officer is responsible for to coordinating Corporate Communications related activities including, Public relations, digital communications, and internal communications, sponsorships, events, brand and reputation management.

Duties and responsibilities will entail: –

• Responding to all queries in respect of CWWDA from general public, media, special interest groups etc;
• Ensuring that collaterals for CWWDA functions and other forms of communications by the Agency are prepared and issued in line with CWWDA brand guidelines and are aligned with overall communications strategy;
• Collecting, receiving and communicating information that may inform CWWDA strategic direction of the maritime industry;
• Preparing and submitting weekly, monthly and periodic reports within schedule and up to standard; (v) Distribute press releases and media kits;
• Draft in-house stories and publications such as the Agency’s magazine, brochures, flyers, notices and advertisements;
• Maintaining and regularly update data base and mailing list of all stakeholders;
• Preparing public relations materials to be used in various departmental events
• Maintain media database;
• Monitoring the press on pertinent charitable/NGOs sector issues;
• Update the Agency’s website and digital platforms as advised and engage with users on social media sites such as twitter and Facebook;
• Organizing events including press conferences, exhibitions, open days, workshops and fairs;
• Keep calendars and diaries events (editorial, press conferences, events);
• Proper filing, folioing and maintain Corporate Communication Department registry;
• Take news worthy photos for the Agency’s photo gallery;
• Ensure proper selection and storage of promotional videos, photography, films, multimedia, and publicity materials and monitor usage Compile Performance Contract evidence and proper file and folio;
• Compile, receive complaints and update the Agency’s complaints register;
• Monitor and compile report on usage of publicity and CSR budgets;
• Compile CSR and publicity reports and prepare proposals for the Committee meetings;
• Organizing and execution of Public relations campaigns and events;
• Coordinate conducting customer satisfaction surveys; and
• Edit publicity and communication materials as advised.

Person Specifications

For appointment to this grade an officer must have at least: –

• A minimum period four (4) years relevant work;
• Bachelor’s Degree in Public relations, Communications, Journalism, Marketing or any other equivalent qualifications from a recognized institution;
• Professional qualification and membership to a professional body;
• Proficiency in computer applications;
• Supervisory Course lasting not less than two (2) weeks; and
• Fulfil the requirements of Chapter Six of the Constitution