Kenya Airways Inflight Training Manager Job
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Kenya Airways Inflight Training Manager Job
Brief Description
Structure
Reports to Head of Training, Flight Operations.
Detailed Description
Cabin Quality Control
- Develop, manage and controlcabin operations documentation, records and training, in line with thecorporate quality requirements.
- Oversee quality control activities for cabin operations and training to ensure compliance with regulatory requirements and conformance to company standards.
- Manage all aspects of cabinSOP document control and approval system and processes.
- Develop, improve, maintain,review and revise cabin SOP documentation in accordance with companydocumentation process and procedures and internal standards.
- Amend and update cabinprocedure manuals and relevant training programs as required by changes inregulatory requirements and company SOPs.
- Design, analyse and reviewcabin procedures and make recommendations for SOP effectiveness.
- Develop checklists, communication templates and guides to augment SOPs.
- Keep track of SOPs anddevelop a centralized repository that can be accessed by relevant staff.
- Provide guidance andstrategic advisory support to address regulatory/statutory requirement changesor internal policy documents for development of solutions and/or SOPs.
- Monitor best practices andchanges in procedures and adjust the SOP documentation to ensure they areimplemented.
- Contribute to the development of informational or technical documents, that may include, but not be limited to, passenger safety cards, inflight safety videos, relevant website materials and training-related materials.
- Conduct periodic internal audits/spot checks/inspections of cabin operations to ensure compliance, accuracy, governance and maintenance of SOPs.
- Lead the escalation orcommunication of risks, issues and observed non-compliance as appropriate.
- Recommend correctiveactions and provide guidance on process improvements as required.
- Maintain constant communication with appropriate stakeholders to ensure cabin and training activities meet the expectations and operational needs of the company.
Training Quality Control
- Define and oversee cabin crew training strategy implementation for the airline.
- Ensure relevant Flight& Cabin crew training is conducted in compliance with regulatory requirements and company standards.
- Lead the development of thecompany’s safety and emergency procedures training.
- Develop, improve, review and revise relevant training programs in accordance with company documentation process and procedures and internal standards.
- Lead the training andcommunication of SOPs to crew members.
- Appraise, amend and update training programs and procedures, examination rules and proficiency checks, inline with changes in regulations, company and industry standards.
- Continuously measure,evaluate and review crew training to ensure continued compliance andconformance to company standards.
- Monitor compliance ofrelevant parts of the OMD with internal and external audit program.
- Apply established procedures and guidelines to management of cabin training records and preparation of standardized reports to ensure regulatory and company requirements are met.
- Liaise with crew scheduling, KCAA and suppliers regarding relevant trainingmatters
Job Requirements
Qualification (Minimum)
- University graduate
Additional Qualifications
- Thorough working knowledge of airline cabin operations, KCARs, IOSA and other aviation regulations
- Experience in training
- Experience in documentation procedures
- High degree of technical writing skills
- Proficient in Microsoft Office
Years of Experience (Minimum)
- Minimum of 5 years’ experience in the airline industry
Additional Details
Other skills
- Strong analytical and organizational skills
- Excellent oral and written communication skills
- Demonstrated strong attention-to-detail and ability to work with accuracy.
- Ability to collect, organize, analyze, collate and document significant amounts of information and process steps
- Ability to work autonomously on multiple/large projects
How To Apply
Categories: Airline Jobs In Kenya
Tags: KENYA AIRWAYS CAREERS
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