Njango Investment Housekeeping Manager Job

Ref: 8/1/24


As a Housekeeping Manager in the casino, your primary responsibility is to oversee and manage all housekeeping operations within the facility. You are responsible for maintaining high cleanliness and hygiene standards throughout the casino, including Casino’s main floor, public areas, back-of-house areas, and restrooms.

Duties & Responsibilities

Your job description may include the following:

  • Staff Management: Supervise, train, and schedule housekeeping staff, including laundry personnel, and other cleaning personnel. Assign duties and responsibilities to ensure efficient operations and adequate staffing levels.
  • Cleaning and Maintenance: Ensure all areas of the casino, including corridors, lobbies, restrooms, gaming floors, restaurants, and offices, are clean, well-maintained, and presentable. Implement and enforce cleaning standards and procedures.
  • Inventory and Supplies: Monitor and manage housekeeping supplies, equipment, and linens to ensure an adequate stock is maintained. Coordinate with purchasing or procurement departments to order necessary items, such as cleaning agents, toiletries, and linens.
  • Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, proper maintenance, and compliance with established standards. Address any issues or deficiencies promptly and take corrective actions.
  • Budgeting and Cost Control: Assist in preparing the housekeeping department budget, including, supplies, and equipment. Monitor expenses, identify cost-saving opportunities, and implement measures to control operational costs without compromising quality.
  • Staff Training and Development: Provide training and development opportunities to housekeeping staff, including safety procedures, cleaning techniques, and customer service skills. Foster a positive work environment, motivate employees, and promote teamwork.
  • Health and Safety Compliance: Ensure compliance with health and safety regulations, including proper handling of hazardous materials, usage of personal protective equipment (PPE), and adherence to cleaning protocols. Maintain a safe working environment for employees and guests.
  • Guest Satisfaction: Collaborate with other departments, such as front office and guest services, to ensure guest satisfaction regarding cleanliness and maintenance. Address guest complaints or concerns promptly and take appropriate actions to resolve them.
  • Communication and Reporting: Maintain effective communication channels with other departments and management, providing regular updates on housekeeping operations, performance, and any issues or improvements needed. Prepare reports and maintain records as required.
  • Special Projects: Oversee special cleaning projects, such as deep cleaning, carpet shampooing, Pest control and fumigation, or renovations, ensuring minimal disruption to casino operations.

Overall, as a Housekeeping Manager in the casino, your role is crucial in creating a clean, safe, and comfortable environment for guests and employees while ensuring efficient operations and adhering to established standards and regulations.


  • A degree in hospitality management, hotel management, or a related field.
  • previous experience of at least 5 years as a housekeeping manager in a reputable organization, preferably in the hospitality industry.

How To Apply

Interested candidates can send their CVs to info@njangoinvestment.co.ke