Corporate Staffing Field Officer Job
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Corporate Staffing Field Officer Job
Industry: Financial Fintech,
Location: Nairobi & Embu
Gross Salary: 60-70k,
Our Client is an International tech company with a growing footprint in Africa that provides financing solutions to Agribusinesses. They are seeking to hire a Field Officer to assist with existing and new client relationships, ongoing and new projects and to offer product training and technical support for agribusinesses throughout the country.
Key Responsibilities
- Identifying new Agri SMEs that can be financed within your region
- Create awareness of AGT financing products and solutions in the market where applicable
- Assisting the Account Manager with country operations, projects and client engagements
- Provide support to agribusiness clients i.e. training, field assistance, demonstrations etc
- Maintain strong relationships with existing customers to ensure the user experience is positive
- Ensure superior customer service is offered at all times to all levels of clients
- Promptly identify and resolve problems directly impacting the client and escalate accordingly where required
- Achieve monthly/yearly KPI’s and liaise with the Account Manager to ensure a seamless service to our clients and end-users.
- Timely reporting to the Account Manager, i.e. client engagements, leads, forecasting and travel etc
Key Knowledge and Experience
- Bachelor’s degree/Diploma in business administration, Marketing, or a related field
- Must have experience in sales; the ability to generate and manage leads
- Strong customer service and relationship abilities
- Ability to assist with implementation and deployment of services and solutions when and where required
- Agricultural industry experience is an added advantage
- Experience and willingness to travel to rural farming communities to assist with on-site training
- 1 Candidate should be based in Nairobi & the other in Embu Town.
- Experience in debt recovery or in the digital lending space is an added advantage
- IT savvy – Experience with ZOHO CRM, Use of 3CX system
- Exceptional organisational and planning skills
- Efficient with Microsoft Office (MS Word & Excel)
- Presentation and communication skills
- Time management
- Excellent interpersonal skills
- Trustworthy
- Ability to work independently
Gross Salary: 60-70k,
How to Apply
Apply before 11th March 2024.
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