Corporate Staffing Field Officer Job

Industry: Financial Fintech,

Location: Nairobi & Embu

Gross Salary:  60-70k,

Our Client is an International tech company with a growing footprint in Africa that provides financing solutions to Agribusinesses. They are seeking to hire a Field Officer to assist with existing and new client relationships, ongoing and new projects and to offer product training and technical support for agribusinesses throughout the country.

Key Responsibilities

  • Identifying new Agri SMEs that can be financed within your region
  • Create awareness of AGT financing products and solutions in the market where applicable
  • Assisting the Account Manager with country operations, projects and client engagements
  • Provide support to agribusiness clients i.e. training, field assistance, demonstrations etc
  • Maintain strong relationships with existing customers to ensure the user experience is positive
  • Ensure superior customer service is offered at all times to all levels of clients
  • Promptly identify and resolve problems directly impacting the client and escalate accordingly where required
  • Achieve monthly/yearly KPI’s and liaise with the Account Manager to ensure a seamless service to our clients and end-users.
  • Timely reporting to the Account Manager, i.e. client engagements, leads, forecasting and travel etc

Key Knowledge and Experience

  • Bachelor’s degree/Diploma in business administration, Marketing, or a related field
  • Must have experience in sales; the ability to generate and manage leads
  • Strong customer service and relationship abilities
  • Ability to assist with implementation and deployment of services and solutions when and where required
  • Agricultural industry experience is an added advantage
  • Experience and willingness to travel to rural farming communities to assist with on-site training
  • 1 Candidate should be based in Nairobi & the other in Embu Town.
  • Experience in debt recovery or in the digital lending space is an added advantage
  • IT savvy – Experience with ZOHO CRM, Use of 3CX system
  • Exceptional organisational and planning skills
  • Efficient with Microsoft Office (MS Word & Excel)
  • Presentation and communication skills
  • Time management
  • Excellent interpersonal skills
  • Trustworthy
  • Ability to work independently

Gross Salary:  60-70k,

How to Apply

Click Here To Apply

Apply before 11th March 2024.