Premier Hospital Dental Clerk Job

Reports:    Dental In-Charge

Job Purpose

The dental clerk will be responsible for all clerical work in the dental department to ensure smooth running of the department.

Main Duties & Responsibilities

  • Answer all incoming calls, schedule appointments, and follow up on appointments.
  • Is responsible for the dental reception area and ensures the patients receive the recommended and approved dental care and personal attention in a timely professional manner.
  • Ensure that all appropriate documents are completed prior and after the client has received the services.
  • Manage and maintain recall system, including ensuring pending appointments are confirmed, recalling dormant accounts, and completing chart audit files on all clients.
  • Determine and confirm insurance coverage, assist clients on filling the requisite insurance forms, bill the patient, and ensure all preauthorization forms are filled and uploaded on the appropriate portal/system.
  • Generate reports as may be required.
  • Perform clerical duties including creating files, doing minutes as may be delegated, correspondence, and any other duty as may be delegated.

Minimum Requirements

  • Diploma in front office administration or its equivalent.
  • Certificate in basic computer studies.
  • Training on Hospital insurance packages will be an added advantage.
  • At least 1 year as a receptionist/front office administrator.

Key Job Requirements

  • Honesty, transparency, and integrity
  • Excellent customer service skills.
  • Effective communication skills – listening, oral and written.
  • Good interpersonal skills and a team player.
  • Ability to work under pressure with minimum supervision.
  • Analytical and decision-making skills.
  • Report writing and presentation skills.
  • Desire for personal development, improvement, and learning.

How To Apply

If your background, experience and competence match the above specifications, please fill out this form and send us your application (cover letter & CV/Resume) quoting the job title on the email subject, your current and expected remuneration, testimonials and full contact details of 3 referees, to The application should be received not later than 5.00pm on 22nd March 2024. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted