SMEP Microfinance Business Development Officer Job

BUSINESS DEVELOPMENT OFFICERS – BDO 03/24

Responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base. 

Key Duties & Responsibilities

• To promote spiritual growth among fellow staff, customers and other associated parties.
• Responsible for Marketing of Banks products and services  
• Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures 
• Facilitate recruitment and registration of clients in existing and new groups
• Stimulate client training on SMEP policies, procedures and basic business skills, loans, business, e.t.c.
• Ensure that all clients contribute weekly savings and repay their loans on time
• Responsible to evaluate clients’ businesses and determine whether they are worth the amount applied for 
• Responsible for client evaluations and loan processing.
• Responsible for maintaining a quality asset portfolio as per the Banks requirements
• Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’ requirements to the respective Office Holders.   
• Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch Manager
• Ensure follow-up of defaulters and collection of arrears
• Responsible for record keeping for all clients e.g. savings, loan status etc.
• Ensure client retention through excellent customer service 

Key Qualities, Qualifications & Competencies:

• Must be a practicing Christian who lives and upholds Christian Values, with a passion to serve.
• A minimum grade of C+ (plus) in KCSE
• An undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
• Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking sector will be an added advantage.
• Proficiency in computers is mandatory.  
• Ability to analyze and interpret financial statements 
• Clear understanding of microfinance/banking industry is an added advantage. 
• Good interpersonal & communication skills with excellent customer service. 
• A team player with the drive to improve performance. 
• Persuasive with strong recognition skills, 
• Self-driven and possess the ability to work with minimum supervision
• Ability to work independently under minimum supervision. 
• Aged between 28 and 35 years

How To Apply

Qualified and interested candidates who meet the criteria should download the “Job Application Form” at “http://www.smep.co.ke/careers” and send their filled applications to recruitment@smep.co.ke“, indicating the Job Title & Reference on the e-mail subject. The deadline for applications is Friday 22nd March, 2024.  Only shortlisted candidates will be contacted.