Islamic Relief Human Resource Manager Job

Job Purpose

The Human Resource Manager is a member of the Country Management Team (CMT). S/he is the lead person organizational development in the aspect of human resource. S/he develops and continuously improves the Human resource strategy, systems, processes, and procedures of IRK in a manner that attracts and retain high caliber people driven by the values of Islamic Relief.    S/he spearheads developing and inculcating an organizational culture that respects all, nurtures talent enabling the organization to deliver its humanitarian and development mission effectively and efficiently. S/he is the focal point for staff welfare, security, and safety.

Key Accountabilities

Under the direct supervision of the Country Director, the HR Manager performs the following: 

Lead the development, implementation and regular review of the country HR strategy, work plans, and systems:

  • Develop and implement national HR policies and procedures and advise management on strategies to become an “Employer of Choice” standard.
  • Maintain a strategic overview of HR trends, policies, and practices; and lead on building an effective Human Resource service at a national level. 
  • Lead the implementation of the HR strategy and ensure continued matching of resource capability with existing and future development and growth objectives.
  • Ensure that IRK policies and procedures fully align with the National Labour Act and related directives and amendments.
  • Take lead in recruitment process starting from designing Job to inductions. Consult the department heads for their recruitment needs and make a strategy to ensure the gaps are covered.
  • Coordinate, the attraction and retention of the right quality of employees required with the right skills and competencies in the organization.
  • Manage, track, and maintain a proper filing system related to recruitment, contracts, of personnel including renewal of contracts and health benefits.
  • Conduct a job evaluation survey to identify the necessary staffing needs with the aim to ensure that IRK remuneration system is market relevant.
  • Coordinate all Recruitments for Kenya Program
  • Manage all payroll Systems and Supervise payments of salaries to Staff.
  • Draft job descriptions for all anticipated new positions and review current Job Description to make them in line with role requirements.

Ensure employee engagement, development and enhance performance:

  • Develop and maintain a learning-conducive environment and ensure that learning needs are identified and matched with appropriate, relevant, and cost-effective solutions.
  • Manage Learning & Development, including career development and succession planning to achieve divisional goals.
  • Ensure that the performance management processes are appropriately implemented, which would include performance evaluation, performance planning, and succession processes.
  • Devise an effective employee engagement and reward programme, and a management development programme in line with IR values and goals; to attract, retain and motivate high performing employees.
  • Submit biannual reports on performance appraisal to the Country Management Team highlighting key issues arising.
  • Lead and conduct Salary survey as and when needed in consultation with Country Management Team.
  • Act as a focal point for all Staff grievances related to HR ensuring that they are handled as per the organisational policies.
  • Coordinate and facilitate the induction of new staff and that IRK onboarding is effective and efficient enabling new starter to settling well. 

Lead staff welfare, safety, and security.

  •  Lead and administer employee health and welfare, including enrolments, changes, terminations & payment. Act as a liaison between employees and insurance providers.
  • Coordinate all staff benefits payable and implement benefit Plans.
  • Ensure that IRK has an up-to-date security management plan detailing the security risks and corresponding mitigation measures.
  • Supervise the Security Officer ensuring that they provide up to date and time-sensitive monitoring and advice to all staff.
  • Convene CMT meeting on emerging critical and safety issues as and when they occur.
  • Ensure that employees are trained on Standard Operating procedures, and that the security officer provides continuous briefing and advice.

Administrative Matters

  • Submit the monthly report on recruitment, turnover, attendance, leave, staff count and payroll, both quantitative and qualitative
  • Facilitate the visitors coming to Kenya for official business by providing relevant information on entry requirements, processing their visa, booking for accommodation and in-country travels.
  • Take a lead in facilitating, coordinating, and organizing work visa, special passes and work permits for short, misterm or long-term expatriate staff.
  • Manage HRIS and JCAD for HR-related matters. Ensure all staff are recorded on HRIS and all formal and informal complaints are recorded in JCAD.
  • Take a lead in ER related matters. Liaise with managers to ensure staff concerns, issues and grievances are managed and handled adequately and according to the IRW policies and procedures.
  • Perform any other duties as assigned by the Line manager.
  • Ensure quality and economically sound recruitment.

Person Specification

  • Master’s degree in human resources or related fields.
  • Extensive experience in a busy human Resource Management environment in both emergency and development projects
  • Experience of working with similar INGOs
  • Certified with the Institute of Human Resource Management Kenya.
  • Ability to work on own initiative as well as a part of a team.
  • Proven analytical skills and ability to think strategically.
  • Effective IT Skills (Word & Excel) and experience in HR-related software and systems.
  • Reporting, planning and Coordination skills.
  • Communication, tact, and negotiation skills.
  • Problem-solving Skills.
  • Effective conflict resolution skills.
  • Flexible and patient.
  • Sensitivity to cultural differences and the ability to work in a variety of cultural contexts.
  • In agreement with aims, objectives of Islamic Relief worldwide
  • Willing to travel to field locations where conditions may be harsh.
  • Respect and adhere to values and code of conduct of Islamic Relief Worldwide
  • Understanding of CHS specifically HR-related standards.
  • Note: Please note that this recruitment, shortlisting will be done on a rolling basis.

Reporting To: Country Director

How To Apply

Please send us your cover letter and detailed CV, including your qualifications, experience, names, and addresses of three referees, a working e-mail address and daytime telephone contacts along with proof of registration with IHRM Kenya. The forwarding e-mail and cover letter must clearly indicate the position title on the subject line. Send your application to by Monday, 25th March 2024.

Disclaimers: The Islamic relief does not charge a fee at any stage of the recruitment process thus during application, interviews processes, offer/ contract, or training. Islamic Relief is also an equal opportunity employer and qualified women and people with disabilities can apply.