World Vision Infrastructure & Cybersecurity Engineer Job

World Vision Infrastructure & Cybersecurity Engineer Job

Key Responsibilities:

IT Infrastructure and Capacity Planning

  • Recommends the direction for LAN/WAN, internet, wireless, and remote access services.
  • Works with client teams to gather requirements. Analyses and documents requirements.
  • Determines requirements impact on existing architecture, work processes and systems.
  • Determines infrastructure systems specifications, input/output processes and working parameters for hardware/software compatibility.
  • Adheres to policies, processes and standards.

Deployment and Management of IT Infrastructure

  • Deploys and reviews new, modified or enhanced system hardware and software components or services.
  • Installs, configures and maintains system hardware and software components.
  • Maintains local internet, remote access, VPNs, and connectivity protocols.
  • Implements and manages security infrastructure (including firewalls) on both enterprise networks and user end points to guarantee secure work environments.
  • Assesses service performance risks and assists development of contingency plans.
  • Researches, analyzes and implements software or hardware changes to rectify any issues.

Cybersecurity Management

  • Monitors the legal and regulatory environment for developments.
  • Recommends required changes to IT policies and procedures.
  • Consults with other business and technical staff on potential business impacts of proposed changes to the security environment.
  • Works closely with IT and development teams to design secure infrastructure solutions and applications, facilitating the implementation of protective and mitigating controls.
  • Manages the implementation of the cybersecurity programs aimed at identification, management and remediation of threats to improve the cybersecurity posture.
  • Assesses potential items of risk and opportunities of vulnerability in the network and on information technology infrastructure and applications.
  • Reviews risk assessments, analyzes the effectiveness of IT control activities, and reports on them with actionable recommendations

Telecom Systems Management:

  • Configures and maintains routers, switches and hubs for the enterprises network
  • Design, implement and manage voice network configurations (including IP telephony and VoIP)
  • Deploys and reviews new telecommunications components and services to ensure they meet client expectations
  • Analyzes and resolves issues related to facilities bandwidth requirements, capacity planning, and analyzes system interdependencies
  • May develop and implement strategies to identify future client and technology bandwidth and capacity needs
  • Leads site specific disaster recovery plans.
  • Implements security procedures.

FCAPS Management (Fault, Configuration, Accounting Performance, and Security):

  • Monitors network/ telecommunications activity and logs problems.
  • Reviews facilities bandwidth requirements and system interdependencies.
  • Adjusts bandwidth on routine basis and provides input to capacity planning activities.
  • Assesses network performance to ensure that it meets the present and future needs of the business.

Customer Support:

  • Provides support for connectivity or related network/ communication issues for the user community.
  • Provides documentation, training, and guidance for IT clients.
  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

Vendor Management:

  • Works with vendors to resolve network/telecom problems.
  • Monitors services provided by vendors to ensure service levels meet requirements.
  • Evaluates vendor solutions to ensure compliance with requirements and cost-effectiveness.
  • Notifies management when contract requirements are not being met.


  • Conducts technical research on network/telecommunications upgrades and components to determine feasibility, cost, time required, and compatibility with current system.
  • Develops and maintains metrics around the system and institutes a process for continuous improvement.


  • Bachelor’s Degree in Computer Science, Information Technology, Electrical and Electronic Engineer or other related specialized training, or equivalent work experience.
  • Technical certification in one or more IT disciplines or technology. E.g. Microsoft Certified Systems Engineer. Cisco Certifications (CISSP and CCDP), ITIL, ISO/IEC 27000, NIST Information Security Standards.
  • PCI-DSS compliance
  • Minimum 6 years’ experience in a similar role with advanced network, cloud and/or systems related vendor certifications.
  • At least 3 years’ work experience in design and operation of enterprise IT networks
  • Possesses advanced knowledge of enterprise systems and cloud expertise – Azure, Amazon Web Services, MS Servers, Active Directory, DNS, DHCP, O365 and enterprise security applications coupled with a high ability to quickly learn new technologies.
  • In-depth working experience with performance and status monitoring systems and protocols – SNMP, WMI, NetFlow.
  • Comprehensive understanding of networking technologies and related infrastructure.
  • Exceptional analytic and troubleshooting skills for solving problems.
  • Understands how emerging technologies and service providers can be utilized to improve existing systems and/or increase operational efficiency.
  • Experience designing and implementing security solutions.

How To Apply

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