Safaricom Kenya Senior Cyber Defense Centre Analyst Job

Safaricom Kenya Senior Cyber Defense Centre Analyst Job

Job Description

Reporting to the Team Leader – Cyber Defense Centre (CDC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets, and escalate any key concerns to Level 2/3 for additional analysis & communication. Additionally, he/she will take up tasks in threat research, threat simulation, content engineering and infrastructure management


  • Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
  • Serves as a primary point of contact for reporting potential security incidents
  • Validate, classify and open tickets for security incidents
  • Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
  • Document security incidents as identified by the case management process
  • Provide feedback on enhancing the operations of the cyber security operations Centre
  • Respond to generated security alerts within the time window as defined in procedural SLAs
  • Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
  • Triage (primary investigation) of detected security alerts and make necessary escalation decisions
  • Escalation to appropriate teams, follow ups and help during remediation.
  • Take part in purple team activities. 
  • Review threat intelligence and take part in threat intel activities. 
  • Carry out content engineering tasks assigned. 
  • Take up threat hunting tasks. 


  • Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
  • Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
  • Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
  • Experience with Microsoft Windows and *NIX operating systems is required.
  • Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
  • Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
  • Good communication and presentations skills are required
  • Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
  • Analytical thinking
  • Customer focused. Team spirit
  • Learning agility 

How To Apply

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