Sales Agent Job Sheria Housing Co-operative Society Limited

Grade: Job Grade 1 – Agents

Organization: Sheria Housing Co-operative Society Limited

Department: Sales and Marketing

Reports to: Sales and Marketing Officer

Location: 3rd Ngong Avenue, Upperhill Gardens

The Sales Agent is responsible for promoting and selling Sheria Housing Co-operative Society’s products and services, as well as recruiting new members. 

Key Responsibilities:

• Identifies new business opportunities by identifying new prospects
• Sells company products by establishing contact and developing relationships with existing customers (to gain repeat business wherever possible} and potential customers via telephone call, emails and in person.
• Maintains relationships with clients by providing support, information, and guidance and recommending new products;
• Prepares daily, weekly and monthly sales reports
• Maintains quality service by establishing and enforcing organization standards.
• Presents the product or service favorably and in a structured professional way
• Builds good working relationships by contributing to team effort
• Accurately confirms available products, their minimum prices and discounts to ensure no customer complaints, confusion or disagreement arise as a result of double allocation or giving the wrong pricing.
• Sustaining rapport with client’s accounts by making periodic visits, sharing updated statements, offer letters/Subscription forms, Sales agreement and collection of required documents.
• Follows up on end-to-end customer satisfaction

Qualifications and Experience

• Diploma in sales and Marketing and other related Post-Secondary School training shall be considered
• Relevant experience in sales and marketing shall be an added advantage 
• Good interpersonal and negotiating skills
• Excellent presentation skills
• Computer literate 
• Social skills and Excellent PR
• Communication skills 

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