Operations Assistant II Job World Vision Kenya

The Operations Assistant position ensures that the Global Programmes & Resources (GPR) Team are able to deliver on its strategic priorities and contribute effectively to the WV Partnership’s Global Strategy by providing administrative support to the teams / sectors within GPR. The Operations Assistant will work with the staff across the GPR group providing support in areas of coordination, administration, scheduling, planning, on-boarding, and reporting.

Responsibilities

  • 40% – Manage the administrative support for the operations of three teams within the Global Programmes & Resources group: Education, Child protection and other stakeholders.
  • 40% – Information management support in collaboration with Knowledge Management (KM) Advisor.
  • 10% – Procurement and Budget/Finance support to the broader GPR Team
  • 10% – Other duties as needed

Qualifications

  • Bachelor’s degree, preferably in Communications, International Development, Leadership or other related fields.
  • Excellent command of the English language, verbal and written communication skills.
  • Proficiency in the following applications: Office 365 Applications (MS Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)  Adobe Professional, Zoom, Mailchimp, Poppulo, or Canva.
  • 3-5 years of administrative support experience in a global, multi-sectoral and multi-national organization is strongly preferred.
  • Strong organizational & follow-through skills; good analytical and problem-solving aptitude.
  • Proactive attitude, ability to contribute to finding solutions and working to address supported teams’ needs.
  • Excellent project management skills with keen attention to detail and focus on delivery.
  • Experience with writing reports, summaries, briefs and newsletters.
  • Proven experience with managing calendars and schedules, setting up & running virtual meetings, organizing & supporting in-person events across all time zones.
  • Experience in working with diverse and multicultural teams; proven ability to communicate with people from various organizational levels.
  • Resilience and ability to work independently in a fast-paced environment with competing priorities and multiple stakeholders.
  • Diligence and ability to focus on repetitive technical tasks with the process improvement aptitude
  • Solution-oriented and with ability to offer insights to carry out the job more effectively and efficiently

Preferred knowledge and Qualifications

  • Good working knowledge of document formatting, creating presentations, and webinar management.
  • Experience in working remotely with geographically dispersed teams; strong interpersonal and cross-cultural skills.
  • Positive, can-do attitude with a strong inclination towards serving others and teamwork.

Travel and Work Requirements

  • This role is to be remote/home working. The person in this role must have the ability and willingness to work flexible hours (including early morning or late-night calls) when necessary to accommodate time zone differences between self and manager and other colleagues supported
  • The position requires ability and willingness to travel domestically or internationally up to 5% of the time

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