Kenya Airways Jobs Purser
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Kenya Airways Jobs Purser
Purser Jobs at Kenya Airways
Location: Nairobi,KE
Consistently deliver quality service in a safe and secure cabin environment that guarantees guest comfort and satisfaction while providing leadership to all cabin crew on board
Purser Job Responsibilities
- Overall responsible for the conduct and coordination of normal and emergency cabin procedures for flights.
- Manage delivery of on board quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary for efficiency and customer satisfaction.
- Manage proper utilization of company property to guard against wastage, misuse and damage while ensuring that all flight documentation is handled correctly.
- Safeguard company and customer documents to minimize legal exposure.
- Implement safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.
- Lead and motivate the cabin crew team on board for maximum productivity.
- Carry out AFP & FA performance appraisals while offering constructive feedback to motivate and improve performance.
- Ensure duty free sales are carried out to maximize profits.
- Supervise crew and cabin appearance standards to ensure compliance with company set standards.
Requirements for the Purser Job
- English language proficiency.
- Organizational, planning and analytical skills
- Leadership and communication training
- Excellent communication skills
- Computer proficiency
- At least 2 yrs experience as an assistant flight purser.
- Supervisory skills
- Good knowledge of regulatory requirements, industry and company policies, procedures and standards
- Organizational, planning and analytical skills
- Excellent communication skills
- Excellent leadership and Supervisory skills
- Able to work towards achieving targets without supervision
- Attention to detail
- Proactive and dynamic
How to Apply
Apply here for the Purser Jobs
Categories: Other Professions
Tags: KENYA AIRWAYS CAREERS
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