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CV Format

Here is a Sample Entry Level ICT CV

Job Seeker’s Name
P.O Box 001-20300, Nakuru
Tel: 0710xxxxxx/0752xxxxxx.


An articulate and highly skilled Information Technology Officer conversant with all the technicalities that arise in relation to Information Technology. Some of the tasks that I have undertaken include; providing IT related support e.g. end user support and Hardware support, organizing training for users and other consultants, managing the installation of new versions of the systems, assisting in maintenance of ICT infrastructure systems, providing technical guidance and support to end users and assisting with procurement hardware and software. I am therefore looking to secure a position in IT in a fast paced organization where I will be able to participate in contributing my acquired skills and knowledge for the good of the organization.


  • Bachelor of Science in Information Technology- ABC University; September 2012 to April 2016.
  • Kenya Certificate of Secondary of Education- GDC Girl’s High; March 2011.


  • Cisco Certified Network Associate (CCNA) – ABC University; January to February 2016.
  • Python Programming Language- TechCamp Kenya; February 2019.


  • Technical expertise: Experienced in providing technical expertise for IT network design, implementation, optimization and upgrade.
  • Trouble shooting: Ability to trouble shoot and to fix the problems in a speedy manner and by so doing can keep the system up-to-date at all times.
  • Network Security: Adept with all processes involved in protecting the usability and integrity of your network and data.
  • System Administration: Skilled in handling the upkeep, configuration and reliable operation of computer systems; especially multi-user computers, such as servers.
  • Set up and Maintenance: Ability to install software programs or drivers, setting up networks of computers or printers, configuration of switches and routers for wireless connections and LAN connection, setting up servers and administration and securing connections using various firewall technologies.
  • Problem Solving Abilities: I have the ability to visualize and solve complicated problems in the best way and making accurate and informed decisions in relation to IT.
  • Communications skills: Excellent communication skills with the ability to engage with people from all backgrounds and creating a professional relationship with both my colleagues and superiors.
  • Organization skills: Experienced in identifying and prioritizing activities and assignments and making necessary adjustments as required.
  • ICT competence: Highly capable of navigating MS Word, the internet and email.


Information Technology Consultant

XYZ Technologies and Logistics; October 2017 to November 2018

Duties and Responsibilities

  • Met with clients to determine requirements.
  • Worked with clients to define the scope of a project.
  • Planned timescales and the resources needed.
  • Liaised with staff at all levels of a client organization.
  • Defined software, hardware and network requirements.
  • Analyzed IT requirements within companies and gave independent and objective advice on the use of IT.
  • Developed agreed solutions and implemented new systems.
  • Presented solutions in written or oral reports.
  • Purchased systems where appropriate.
  • Designed, tested, installed and monitored new systems.
  • Organized training for users and other consultants.
  • Was involved in sales and support, and where appropriate, maintained contact with client organizations.
  • Identified potential clients, built, and maintained contacts.

IT Support Intern

GHC Organization- ICT Department; 6 Months

Duties and Responsibilities

  • Provided IT related support e.g. end user support and Hardware support.
  • Provided advice and guidance to the management on all IT matters that contributed to the efficient running of the business.
  • Managed the installation of new versions of the systems and carried out troubleshooting ad-hoc user problems in its functioning.
  • Assisted with the maintenance of the office database.
  • Facilitated the administration and maintenance of the resort’s server environment.
  • Assisted with procurement of hardware, software and related services in accordance with procedures.
  • Managed the office multi-user computer network, as well as data and telecommunication facilities.

IT Support Technician Intern

ABC Commission- ICT Department; 3 Months

Duties and Responsibilities

  • Assisted in the acquisition of specific computer hardware and software, as well as coordinated its introduction into the office, and managed its maintenance.
  • Worked with external support service providers on delivering new functionality and in resolving Higher Level ICT support issues.
  • Arranged engineer support in the event of a hardware/software malfunction.
  • Assisted in maintaining and managing ICT infrastructure systems, including WAN applications.
  • Regularly reviewed and evaluated office and user’s equipment and recommended replacement.
  • Created and maintained ICT configuration database for both hardware and software.
  • Provided technical guidance and support to end users, maintenance of network and systems, and coordinated implementation of new systems.


  • Successfully developed a data entry mobile application for an NGO and successfully trained its staff on its usage.
  • Triumphed in solving network issues and increased reliability within the organisations.
  • Accomplished training other employees on using various systems such as Navision system used in accounts, security importance and backup of important data.


  • IT Support Intern; Milimani Law Courts ICT Directorate, 3 Months.


Please feel free to contact the under mentioned in regard to my competence for the job at hand;

Name of Referee
Contacts (Phone and Email Address)

Name of Referee
Contacts (Phone and Email Address)

Referee C

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