6 Techniques To Help You Master Communication Skills In The Workplace

For a business to be successful, it’s essential that its employees effectively communicate and work together to ensure that tasks are done correctly.

But language is a complicated art, and miscommunication can always occur, even when people are trying to make themselves as clear as possible.

Have you ever heard of workplace miscommunications like these?

“It’s easier if I just handle it myself.”

“I do all the work, but they’re getting all the credit.”

“It’s better to say nothing at all than to be misinterpreted.”

“Workplace meetings are a waste of time.”

“I feel like my work is going nowhere.”

But while miscommunication can’t always be avoided- especially in the workplace- there are ways that people can respond to it to help correct the situation.

Below are specific things to do that can improve your communication skills:

1. Listen

 People want to know that they are being heard. Really listen to what the other person is saying, instead of formulating your response.

Ask for clarification to avoid misunderstandings. At that moment, the person speaking to you should be the most important person in your life.

 Another important point is to have one conversation at a time. This means that if you are speaking to someone on the phone, do not respond to an email, or send a text at the same time. The other person will know that she doesn’t have your undivided attention.

2. Make sure you are understood

Don’t blame the other person for not understanding. Instead, look for ways to clarify or rephrase what you are trying to say so they will understand it. It’s important to get others to see your point of view at work.

3. Pay attention to your body language

Studies show that 65% of all communication is nonverbal. Watch for visual signs that your listener understands, agrees, or disagrees with your message.

It is also important to be aware that your body is sending signals, too. Try to use open body language; putting your shoulders back, and not crossing your arms, for instance, to send the right ones.

4. Write Better Emails

We’ve all at least heard the phrase “this could have been an email.” However, sending emails can be a great way to share information. But not all emails are good. Keep your emails simple yet on topic, and don’t be afraid to be thorough.

Furthermore, use headings, subheadings, or even bullet points throughout the email to keep things organized and easy to reference later if someone runs into a question. Similar to having printouts during a meeting, these resources can help keep everyone on the same page.

5. Open Door Policy

Being accessible helps to reduce the miscommunication that can happen in the workplace. Having an open-door policy helps employees feel comfortable and builds trust between management and employees.

6. Think before you speak

 Always pause before you speak, not saying the first thing that comes to mind. Take a moment and pay close attention to what you say and how you say it. This one habit will allow you to avoid embarrassment.

Bottom Line…

Communicating effectively is a teachable skill, therefore following a few of the tips outlined above, will enable you to hone up on your communication skills. Moreover, Enroll in this communication class to understand the importance of effective communication skills in the workplace.