Kenya Airways Inflight Service – Instructor Job 2023

Inflight Service – Instructor Job, Latest Airline Jobs In Kenya 2023,

Job Title Inflight Service – Instructor

Location Nairobi,KE

Organization Name Kenya Airways

Department Description

KQ Academy

Brief Description

Organize, conduct & evaluate training & development programmes to enhance organizational and individual performance of operational personnel and commercial customers

Detailed Description

Principal Accountabilities (KEY Performance areas): Accountability (Responsibility)

• Design and Inflight Service training programs in compliance with Industry standards, Organizational needs and staff development needs.

• Organize training logistics including preparation of learning material and venue arrangements

• Conduct training needs assessment to Identify training and development needs

• Deliver training programs in areas of Inflight Service and other relevant staff development courses in accordance with the approved syllabi/curriculum

• Prepare, administer, mark examinations, and communicate results

• Prepare reports on all training conducted to enable continuous evaluation of training

• Issue certificates to qualified participants

• Prepare and submit accurate and complete training records within the stipulated time

• Review training materials to reflect company standards, regulatory requirements and applicable industry standards.

• Maintain competency, qualification and where required certified in the subject matter required to deliver

• Act as internal consultant in subject matter areas and support in driving organization change

• Participate in the development and sharing of annual training calendar in liaison with relevant managers

• Create a learning culture by always engaging learners and their managers.

• Collect participants feedback on delivered learning solutions and ensure regular evolution training

• Monitor and evaluate implementation of the trainings to ensure effective transfer of skills and identify further training needs to continuously improve performance (Level 3).

• Support in the development, monitoring and implementation of e-learning in subject matter areas.

• Deliver commercial training programs to contribute to the achievement of revenue generation.

• Conduct service checks for crew in accordance with OME

Job Requirements

Knowledge and Experience Qualification (Minimum)

• Bachelor’s Degree/Diploma Additional Qualifications Years of Experience (Minimum)

• Three (3) years of relevant experience as purser.

Other Skills

• Excellent communication, interpersonal and presentation skills

• Leading self

• Instructional design and delivery skills

• Motivational skills

• Proficiency in office productivity skills

Additional Details

Behavioral competencies

• Analytical skills with good judgement

• Interpersonal understanding

• Self confidence

• Ability to work under pressure

• Self- control

• Leadership skills

• Strong work ethics

• Teamwork and cooperation

• Flexibility

How To Apply

CLICK HERE TO APPLY

If you fit the profile, then apply today. Please submit a copy your detailed Curriculum Vitae here only by Friday, 17th February 2023. Due to the volume of applications that we receive, only short-listed candidates will be contacted. Kenya Airways is an equal opportunity employer.