Flare Kenya EMS Expansion Manager Job
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Flare Kenya EMS Expansion Manager Job
EMS Expansion Manager Job, Latest Jobs InKenya 2023,
Flare is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Centre provides life-saving services throughout Kenya and our platform powers emergency response for SOS and EMS applications.
Over the last four years, we’ve built and deployed a lifesaving platform that has reduced response times by more than 80% and saved thousands of lives from previously impossible situations. We are expanding our operations and looking for passionate, hardworking, and effective team members to spearhead the growth of our Kenya-wide response network.
The team: We are 30+ business & ops specialists, software engineers, and emergency dispatchers based in Nairobi and operating throughout Kenya. We are a goal-driven and results-oriented team focused on the continuous improvement of our technologies and dispatch operations. We value agility, grit, and innovation.
Who you are:
You are an incredibly social person who loves to build relationships. You wake up everyday with a plan, and are inspired by the work that we do to improve emergency services and care. Within a few weeks at a new job, you’ve networked your way through the team, and become known as a friendly face throughout our EMS network. While you can work in an office setting, you thrive in the field. Troubleshooting and problem-solving comes naturally to you. You are looking for an opportunity to bring your best to work every day, grow your career in new and diverse ways, and contribute in a meaningful way.
What you’ll be doing:
- Building relationships with our EMS community (building strong relationships with ambulance crews, medical personnel, and administrative teams) and other private and public sector partners like hospitals, County governments, and NGOs.
- Coordinating trips to different parts of the country and being in the field for multiple weeks at a time.
- Pitching the Flare platform and the amazing work we do to prospective EMS partners.
- Assessing ambulance partners to determine the services that they can provide.
- Responding to EMS partnership inquiries.
- Engaging the EMS community and helping to build a sense of community.
- Working with our dispatch team to resolve incidents, coach teams and maintain high quality response.
- Sharing all information, findings, and EMS partner data back with the broader team and updating the customer relationship management (CRM) platform.
- Operate various communication equipment and technologies including computers, radio calls, mobile/ landline phone systems, and web platforms and tools.
- Coaching/training the teams on platform protocols for quality response.
- Participate and make presentations in conferences, working meetings, round-table discussions, etc.
Basic requirements for the role:
- The ability to build and develop relationships
- Flexibility and passion for travel, this job requires you to travel, and is based in the field throughout Kenya.
- Extremely strong communication skills
- Excellent listening and critical thinking skills, and a passion for understanding people and teams
- Computer/digital savviness and comfort with new technologies
Things that will make you stand out:
- Experience in emergency medicine and services (paramedic, nurse, midwife, doctor)
- Experience working in the field and traveling throughout Kenya
- Experience in sales or marketing
- Experience in project coordination and project management
How To Apply:
Use the button below to submit your application. Please include the following:
- A 1-page resume (PDF) that highlights your most relevant achievements in each role. We will not accept any resumes over 1-page.
- A 1-minute video answering the question “What did you do today”? The application form will allow you to record and upload a video.
What we offer:
- A highly collaborative team environment that will support your professional and personal growth.
- Healthcare cover.
- Work alongside great talent.
- A culture of learning and innovation.
- Opportunities for career growth and training.
- Interaction with industry leaders and forward-thinking people.
- A chance to make a social difference.
- Overall fun company.
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