Job Purpose

• The job holder shall be responsible for patient care management, and assist patients and families in understanding patient conditions and treatments.

Responsibilities

• Provide psycho-social support to patients and their relatives.
• Placement of abandoned patients through networking with other social support Agencies.
• Plan and organize post-hospitalization care and support.
• Participate in home-based care programs and rehabilitation of patients /and relatives.
• Repatriation of stranded patients.
• Protecting patients and support staff by adhering to Infection Control Protocols.
• Supporting Quality Assurance
• Ensuring compliance with the set standard operating procedures
• Prepare detailed annual plans, budgets, reports, and planning schedules.
• Holds regular reviews and assessments with all beneficiaries /target groups, and identifies areas for improvement.
• Maintain a healthy relationship at all times between the staff, families, and contact persons
• Carry out social assessments of the families and individuals referred from the health facilities. Conduct home visits to families assessed to verify further information given and also establish their economic status. Using the selection criteria and with the help of the other social workers, select beneficiaries to be supported by the program.
• Always maintain an up-to-date record of beneficiaries in terms of the number of families, children, adults, youth, and sex. Ensure that all records are well kept; maintain an excellent filing system in form of hard copies as well as in the computers.
• Facilitate open communication and coordination with other programs in the project area.
• Facilitate good working relationships with health facilities in the project area.

Minimum Qualifications:

• A degree in Social Sciences / Community Development / Child Psychology or related disciplines.
• At least five years of experience working with vulnerable populations (children, youth, women)
• Previous experience in a youth-friendly facility will be an added advantage.