Key Responsibilities:

• Set targets on key performance indicators for the department and regions and carry out periodic performance reviews on registration and collection of contributions;
• Analyze registration and enforce periodic performance targets for branches;
• Ensure the continuous maintenance of accurate information on membership growth and liaise with relevant in-house teams to ensure the safe and secure storage and/archiving of members’ records;
• Compile and submit periodic administrative reports concerning memberships and contributions as required;
• Generate management reports and make recommendations concerning members’ and contributors’ data for decision-making purposes;
• Ensure member databases are updated following payment of contributions and that the Fund is compliant with legislative, regulatory, and corporate requirements;
• Generate and submit periodic management reports with recommendations concerning membership and contributions as required;
• Analyze transit and allocation reports as reconciled from branches;
• Analyze installment undertaking requests and reconciliation and reduction of contribution debt requests from field offices for approval decisions;
• Coordinate partnerships and engagements with member-based organizations in the informal sector; and
• Undertake the analysis of staff distribution and submit recommendations for rationalization/transfer of staff.

Job Requirements

• Master’s Degree in any of the following disciplines: Social Sciences, Business Administration, Law, Public Relations, Marketing, or a related field from a recognized institution;
• Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Law, Public Relations, Marketing, or a related field from a recognized institution;
• Professional qualification in a related field will be an added advantage:
• At least ten (10) years of relevant cumulative work experience, five (5) of which should be in a senior management position;
• Membership to a relevant and accredited professional body and in good standing;
• Leadership Course from a recognized institution or a Certificate in Corporate Governance;
• Proficiency in computer applications; and
• Fulfilled requirements of Chapter 6 of the Constitution.

Competencies:

•  Integrity
• Ability to build and work through teams;
• Interpersonal skills;
• Communication skills;
• Strategic thinking;
• Business acumen; and
• Critical and analytical thinking.