Corporate Staffing Direct Sales Representative Job

Direct Sales Representative Job, Current Sales & Marketing Jobs In Kenya.

Salary: 40k,

Our client is a leading paper packaging manufacturer in Kenya and the East Africa region. They seek to hire a Direct Sales Representative who will respond to walk-in customers, attend to customer inquiries through social media i.e. emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by providing product information, price and delivery timelines.

Responsibilities

• Answer customers’ questions about products, prices, availability and product uses.
• Meeting daily, weekly, and monthly sales targets
• Handling customer complaints in liaison with quality and production to provide timely feedback on the complaint raised.
• Preparing and sending quotes and proposals.
• Build and maintain relationships with clients and prospects
• Collect and analyze information and prepare data and sales reports
• Liaise with Dispatch/ sales admin to ensure goods are delivered to customers on time.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Any other duties as and when assigned by the Management occasionally.

Requirements

• Diploma in Sales & Marketing or any related field.
• 3 experience in an industrial manufacturing process environment (for entry-level).
• Experience in the paper industry will be an added advantage
• Proficiency in Microsoft Office.
• Self-starter with a high sense of responsibility
• Excellent written and verbal communication skills at all levels in the organization
• Ability to understand and resolve customer and process-related problems
• Product Knowledge
• Proven customer support experience
• Achievement of individual monthly targets
• Customer retention 80% of total outlet purchases every month.
• Customer recruitment (2 per month).
• Collection within credit terms.
• Reactivation of Dormant accounts (1) per month.
• Customer Service Relationship Management.
• Prepare weekly, monthly reports.
• Able to communicate in a clear and understandable manner
• Conflict resolution and problem-solving experience
• Ability to multi-task, prioritize, and manage time effectively
• Positive Attitude
• Ability to Work Under Pressure

How to Apply

Click Here To Apply

Apply before or on 27th November 2023