The ICT Officer will be responsible for ensuring reliable office operations on ICT. S/he will be required to support the adoption and rollout of any new technology required to implement program activities in the target areas.

Duties and Responsibilities

• Installing and configuring computer hardware operating systems and applications;
• Troubleshooting system and network problems and solving the faults;
• Repairing and replacing basic IT accessories;
• Offering user support in both hardware and software;
• Support LANs, WANs, network segments, Internet, and intranet systems;
• Maintain network hardware and software;
• Monitor networks to ensure security and availability to specific users;
• Maintain integrity of the network, server deployment, and security;
• Assign routing protocols and routing table configuration;
• Assign configuration of authentication and authorization of directory services;
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems;
• Administer servers and related systems.

Requirements and skills for appointment.

For appointment to this grade, a candidate must have: –

• Diploma in Computer Science; Information Communication Technology or its equivalent and relevant qualification from a recognized institution;
• Have experience in computer operations and relevant skills;
• Certificate in CISCO;
• A certificate in networking will be an added advantage;
• A candidate with work experience shall be an added advantage;
• Satisfies the requirements of Chapter Six of the Constitution of Kenya.
• Salary scale: The salary, allowances, and other benefits attached to this position will be as determined by the Salaries and Remuneration Commission.