(REF. KEMSA/HRA/AICTM/HR/6/2024)

Purpose Statement

Reporting to the ICT Manager, the Assistant ICT Manager will be charged with the responsibility of deputizing and supporting the Department on the implementation of the ICT strategy.

Duties & Responsibilities

The job holder will have the following principal accountabilities:

• Participates in the preparation of monthly, quarterly, and annual reports
• Supervising, mentoring, and coaching staff within the department.
• Support in planning and budgeting for the ICT resources.
• Supporting the provision of computer server services.
• Supporting the provision of computer network resources.
• Supporting computer software services.
• Supporting management on the computer resources requirements for the organization.
• Maintaining the security of the computer resources.
• Supporting the data protection and recovery systems.
• Support the maintenance and updating of the Authority’s website.
• Supporting the PABX system.
• Liaison with ICT vendors on various aspects that include service and maintenance through the existing Service Level Agreements.

Qualifications

The requisite qualifications for this position will be as follows:

• Bachelor’s Degree in Computer Science, Business Information Technology, or other related qualifications from a recognized institution.
• Diploma in Information Communication Technology or equivalent qualification.
• Possession of professional qualifications such as CCNA, MCP, PMP, ITIL
• At least five (5) years of working experience, with three (3) years in a Supervisory role.