HR Officer Global Mobility and Wellness Job M-KOPA Solar
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HR Officer Global Mobility and Wellness Job M-KOPA Solar
Job Purpose:
- As an HR Officer – Global Mobility & Wellness at M-KOPA, you will play a crucial role in managing employee healthcare and GLA, GPA & WIBA schemes, while supporting our global immigration and internal mobility initiatives. As a key liaison between employees and associated vendors, including insurance providers and brokers, legal counsel, and immigration consultants, you will play a pivotal role in supporting work authorization applications for M-KOPA markets.
- This is an exciting opportunity to lead employee welfare and ensure employees always feel supported while providing advice and recommendations that are in line with the employees’ requests.
- You will work closely with the Manager of global Mobility and Wellness to drive impactful initiatives that enhance our employees’ experience and engagement.
Key job responsibilities
- Employee Benefits Administration
- Perform the day-to-day administration of the staff benefits.
- Serve as the first point of contact for all benefit-related questions and work as the liaison between the employees and the insurance providers.
- Process employee status changes and qualifying events and update the details with the insurance providers within the required SLA – namely addition, deletion, and upgrade of staff and their dependents.
- Planning and coordination of the quarterly review meetings for the Wellness schemes.
- Verify & maintain data relative to insurance premiums, claims, and costs.
- Resolve or escalate employees’ questions and problems on benefit policies and procedures.
- Collaborate with our insurance brokers to ensure that the employee benefits are being administered appropriately.
- Report claims to the insurance provider, collate the required documentation, and follow up on claims with the insurance provider for resolution while keeping the staff up to speed on progress.
- Conduct new employee orientation sessions on Medical and GLA GPA and WIBA covers.
- Providing ongoing support and communication to employees regarding benefits, including developing and facilitating training to increase employee benefits comprehension.
- Prepare and distribute benefits and wellness communications.
- Coordinate all correspondence related to employee benefits.
- Global Mobility
- Guide and support expatriate employees through work authorization application processes, ensuring clarity on steps, and required documents, and providing crucial information.
- Preparing work authorization application documents and relevant travel documents.
- Submitting immigration application requests and documents to the immigration consultants for work authorization processing.
- Maintain accurate and up-to-date visa files and advise internal stakeholders on appropriate permits and application processes.
- Monitoring work authorization expiry dates and managing renewal processes.
- Supporting expatriate employees in obtaining their statutory documents i.e. tax certificate, NHIF, and NSSF number.
- Staying up to date on immigration trends and updates.
- Ensuring the organization always stays compliant with the immigration laws.
Qualifications
- You have at least 2 years’ experience working in a fast-paced HR office either within an insurance or intermediary environment, ideally with a focus on private healthcare and group risk.
- Knowledge of Kenya immigration laws and regulations.
- Have some experience in global mobility/immigration within a corporate setting.
- You can articulate technical concepts clearly and understandably to colleagues without an immigration background.
- Strong customer service skills with the ability to develop sound relationships with employees and external stakeholders.
- Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint.
- You are a fast learner who is a critical thinker and has great attention to detail.
- Ability to think intuitively, assertively, and creatively.
- Work well in a fast-paced environment and able to meet and maintain strict deadlines.
- Demonstrate adaptability and flexibility in changing work scenarios.
- You possess strong project management, change management, and transformation skills.
How To Apply
Categories: HR Jobs In Kenya
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