Job Purpose

The job holder is responsible for providing administrative HR support

Key Responsibilities

Operational Responsibilities / Tasks

• Assist in providing customer service both in person and on the telephone to employees.
• Answer queries from employees and other stakeholders regarding HR Issues, rules, and regulations relating to HR Management; respond to employment verification requests, salary, and benefits.
• Assist in composing and preparing letters, memos, and other correspondence related to assigned tasks and activities
• Process payroll, answer payroll questions, and facilitate resolutions to any payroll errors.
• Prepare a variety of reports including technical reports and status reports about HR activities
• Plan and coordinate recruitment and examinations; prepare job advertisements, notify candidates of the application/ employment status,
• Coordinate onboarding process with other departments and conduct initial new employee orientation for purposes of ensuring completion of payroll and benefits documentation
• Maintain updated staff records Process leave and leave allowance
• Assist in processing newly appointed employees’ documents.
•  Work under steady pressure with frequent interruptions and a high degree of public contact

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

•  Diploma in any of the following disciplines: – Human Resource Management/Development or equivalent qualification from a recognized institution OR
•  Certificate in Human Resource Management/ or equivalent qualification from a recognized institution with 6 years relevant experience in the Public Service or reputable organization

Professional Qualifications / Membership to professional bodies

•  Certificate in computer proficiency from a recognized institution; and
•  Meets the provision of chapter six of the Constitution Previous relevant work experience required.
• No relevant work experience for Diploma holders.

Functional Skills:

•  Knowledge of labor laws
•  Analytical skills
•  Numeracy skills

Behavioral Competencies/Attributes:

•  Attention to detail
•  Organized and accurate
•  Dependable and able to respond to management direction
•  Employee relations
•  Communication skills
•  Multi-tasking
•  Interpersonal skills
•  Excellent Microsoft Office skills