Job Purpose

The job holder is responsible for secretarial services and clerical/administrative work.

Key Responsibilities

Operational Responsibilities / Tasks

• Data processing from manuscripts
• Operating office equipment and security of office equipment, documents, and records
• Attending to visitors and clients
• Handling telephone calls and customers
• Handling appointments

Job Competencies 

Academic Qualifications-KNEC

• Diploma in Secretarial Studies from KNEC or equivalent from a recognized Institution OR
• Business Education Single and Group Certificates (BES & GC) Stage I, II, and III from the Kenya National Examinations Council in the following subjects:-
  • Typewriting II (40w.p.m)/Computerized Document Processing II;
  • Shorthand 80 wpm
  • Business English II/Communications I;
  • Office Practice II;
  • Secretarial Duties II;
  • Commerce II; OR
  • Craft Certificate in Secretarial Studies from the Kenya National Examination Council;

Professional Qualifications / Membership to professional bodies

• Certificate in computer applications from a recognized institution.
• Meets the requirement of Chapter Six of the Constitution

Previous relevant work experience is required.

• Direct entry for Diploma in Secretarial Studies or equivalent qualification holders or three (3) years relevant work experience for Craft Certificate holders 2 years’ serving experience

Functional Skills:

• Attention to detail
• Communication skills

Behavioral Competencies/Attributes:

• Interpersonal skills.
• Honest and confidentiality