Jubilee Insurance Business Development Officer Job

Location: Coastal Region

Job Ref. No: JHIL113

Role Purpose

The job holder will play a crucial role in driving rapid medical business growth in line with the business targets/goals, seamless client, product servicing while providing operational excellence and cultivating and expanding client and Intermediary relationships.

Main Responsibilities Operational

  • Drive revenue growth of business against set targets by offering the full range of Jubilee Health insurance solutions to clients.
  • Nurture excellent relations with intermediaries and other distribution channels through regular contact to facilitate a steady inflow of business and cost-effective client management.
  • Manage tender business by ensuring timely submission, key requirements included, and tender premiums done.
  • Facilitate timely preparation of new business quotations and presentations, and closely follow up to convert them into business.
  • Coordinating product presentations to members of staff, exhibition projects & wellness activities.
  • Conduct market research and consistently monitor and provide Insurance market intelligence and identify potential for both business acquisition and strategic planning.
  • Conceptualize new initiatives for increasing sales and top-of-mind recall amongst potential clients.
  • Identify marketing opportunities by studying client’s requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
  • Creating a database on prospective clients and maintaining constant contact with them while identifying key stakeholders and decision-makers.
  • Generate weekly/ monthly/ quarterly / annual business reports in accordance with agreed key performance indicators.
  • Sustain rapport with key accounts by making periodic visits, exploring specific needs, and anticipating new opportunities.
  • Ensuring intermediary and client complaints are addressed and resolved in a timely manner.
  • Striving to keep loss ratios at acceptable levels and suggesting measures that will allow the company to run medical schemes profitably.
  • Ensure seamless onboarding process of new schemes into JHIL portfolio by liaising with relevant departments and service providers.
  • Taking part in other company related projects to gain all round knowledge and continuous learning opportunities.
  • Build and maintain cohesive relations with team members, product specialists, departments, and colleagues of Jubilee Health Insurance.
  • Ensure all work carried out is conducted in accordance with the company values, compliance, and regulatory policies.
  • Ensure quality standards set are adequately followed within the area of operations under your profile.

Key Competencies

  • Ability to build and maintain strong relationships with clients, brokers, and other stakeholders to foster trust, loyalty, and repeat business.
  • Comprehensive understanding of health insurance products, including coverage options, benefits, pricing, and underwriting criteria, to effectively communicate value propositions to clients.
  • Strong negotiation skills to secure favorable terms and contracts with clients, brokers, and business partners, while maximizing profitability and mitigating risks.
  • Proactive problem-solving skills to address client needs, overcome objections, and resolve challenges related to sales, marketing, and customer service.
  • Effective communication skills to articulate complex insurance concepts in a clear and compelling manner to diverse audiences, including clients, colleagues, and senior management.
  • Collaborating with cross-functional teams, including marketing, underwriting, claims, and customer service, to coordinate efforts and deliver integrated solutions to clients.

Qualifications

  • Bachelor’s degree in business or insurance related course
  • Professional Insurance certification such as CII or IIK is an added advantage.
  • Proven track record of achieving and exceeding set sales targets
  • Candidate should have experience working in sales within the Coast region.

Relevant Experience

  • Minimum of 3-5 years of working experience in Business development preferably within the Coast Region.

How To Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 20th March 2024

Only shortlisted candidates will be contacted.