Finacle Support Engineer Job Co-operative Bank

Reference number FSE/IID/2024

The role
The successful jobholder will be expected to:

• Configure the system according to business and user needs.
• Develop and conduct System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Create test environments and ensure all features are fully tested before going live.
• Address system queries and resolve issues to minimize downtime.
• Coordinate with vendors for issue resolution and maintain an updated log of system problems.
• Support fraud investigations and work with ICT teams for seamless system operations.
• Implement tariff changes and ensure system configurations align with business needs.
• Conduct regular patching, upgrades, and version control to ensure compliance with security standards.
• Guide team members and mentor them for project completion and improvement.
• Manage relationships with vendors for system support and ensure timely issue resolution.

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Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications:

• A Bachelor’s Degree in Computer Science or a related field.
• At least 5 years of experience supporting and using Banking Applications.
• Proven experience with Finacle CBS version 10x/11x modules.
• Finacle 10x/11x functional and technical training.
• Expertise in Unix Operating Systems (AIX, RHEL, Solaris).
• Experience with Java Application Servers (WebSphere, WebLogic, JBoss).
• Proficiency in SQL and PL/SQL scripting.
• Oracle RDBMS Administration skills.
• Knowledge of Networking and Data Communications.
• ITIL Certification and Project Management skills.
• Expertise in business requirements documentation and design thinking methodologies.
• Strong business relationship and stakeholder management skills.
• Excellent communication and influencing abilities.
• Proven ability to plan and prioritize effectively.
• Results-oriented with a focus on continuous improvement.

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How To Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number before the close of business 19th November 2024.