Product Development and Service Design Internship Cytonn Investments

Diaspora

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Responsibilities

• Own and manage the product development lifecycle from concept creation, development, pre-launch, and post-launch activities.
• Conduct user and market research, identify innovation opportunities and trends in the industry, and propose them to stakeholders for product enhancements.
• Understand user needs, create personas, and map out the stages of their journey, and design service blueprints.
• Collaborate with internal teams to ensure seamless execution of the diaspora initiative.
• Engage with diaspora communities and stakeholders to establish partnerships and enhance outreach efforts.
• Support business development efforts, including marketing strategies, customer acquisition, and engagement campaigns.
• Provide support to client facing teams for quick resolution to client queries and engage with service providers to ensure prompt resolution of issues while they arise.
• Documentation of process requirements and conducting usability acceptance testing to ensure process requirements are met.
• Research and propose on strategies that would drive product uptake and performance.
• Prepare reports on product uptake, potential sales, and market expansion strategies.
• Perform such other duties as may be assigned to from time to time

Requirements

• A grade of B+ and above in KCSE (or equivalent) with good grades in math and languages.
• A bachelor’s degree with a minimum second-class honors.
• Candidates must have completed their degrees no more than one year ago.
• Candidates expecting to complete their degree work in the next few months are eligible as long as they will be available for the training.
• Demonstrated interest in financial technology and is willing to take a deep dive in understanding the intersection between technology and business.
• Ability to learn quickly and manage workload in a demanding environment.
• Strong organizational and time management skills, and ability to adhere to deadlines, multi-task and be able to prioritize.
• A team player with strong work ethic.
• A desire to take initiative and suggest process improvements.
• Entrepreneurial spirit with demonstrated creativity & innovation in business.
• Desire to use technology to develop innovative solutions that solve real world problems.

Learning Opportunities

• The 12-week internship program is an immersive experience in product development, service design, and business strategy.
• To succeed, you need to be sharp, talented, detail oriented and tenacious.
• This internship gives you the unique opportunity to learn in a real business environment in a company led by young, dynamic and creative executives with worldwide exposure.
• The training will allow you Interns to create solutions that solve real-world business problems.
• In addition, interns learn essential communication and entrepreneurial skills needed to succeed in the industry and learn to work in a high-efficiency productive environment that guarantees the ability to fit in multiple work cultures.
• At the end of the internship, successful interns, who exhibit a high aptitude, creativity, and teamwork will be eligible for full-time employment.
• Those who do not get hired stand a very high chance of getting absorbed into the job market.
• Past graduates of this training have moved on to gainful employment.
• This training will define your future.

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How To Apply

Click here to apply

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