Receptionist/Cashier – 2 Positions Job Topking Tyre Center

We are seeking a friendly and organized Receptionist/Cashier to be the first point of contact for our customers and handle all transactions efficiently.

Key Responsibilities:

• Greet customers warmly and assist them with inquiries regarding services, products and pricing.
• Appointment Scheduling: Manage the service appointment calendar ensuring optimal scheduling of services and efficient use of technician time.
• Process cash and card transactions accurately, issue receipts and maintain accurate records of transactions, ensure the security of cash and adhere to all financial policies.
• Assist in monitoring inventory levels for products and supplies for sale ensuring stocks are replenished as needed.
• Ensure that the reception, waiting and service areas are clean, organized and welcoming at all times promoting a positive first impression for customers.
• Perform general administrative duties, including answering phones, responding to emails and maintaining organized customer records.
• Ensure all service orders are accurately recorded and processed, including customer details, vehicle information and services requested.
• Ensure that customers feel comfortable and welcome during their visit by addressing their needs promptly and creating a pleasant atmosphere.
• Conduct follow-up calls to ensure customer satisfaction with services received and remind customers of upcoming appointments.
• Sales Promotion: Assist in promoting special offers, new products and services to customers as appropriate.
• Maintain a professional appearance at all times.

Qualifications

• Diploma in Business Administration or Office Management or a relevant field
• Proven experience as a receptionist/ cashier or in a similar role, preferably in the automotive or retail industry
• Experience in a sales role is preferred, demonstrating the ability to promote products and services effectively and achieve sales targets
• Strong customer service skills and a friendly, professional demeanor.
• Excellent communication and interpersonal skills.
• Basic finance skills for cash handling and transaction processing.
• Proficient in using office software
• Ability to multitask and manage time effectively in a fast-paced environment.
• Attention to detail and organizational skills.

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How to Apply

Eligible and interested candidates can submit their Application letter and CV to hr@topkingke.com by 27th October 2024.

NB: Only shortlisted candidates will be contacted.